JOAN BENDER – FOOD & MOOD COACHING LLC
Food & Mood Coaching LLC is owned by Joan Bender, (herein after referred to as “we”, “our” and “us”.). Your Privacy is important to us and we are committed to protecting your information.
Information We May Collect
Your provision of your personal information to us is completely voluntary. “Personal Information” is data that can identify you. We do not collect Personal Information unless you provide that to us. By voluntarily providing your Personal Data, you are giving consent to us to use, collect and process this data. Personal Information that we may collect include:
- Name and e-mail address so that we can send you our newsletter- this only happens with your consent, if you add yourself to the newsletter list.
- Name and email address if you complete and submit our contact form with a question. We may send you marketing emails with your consent or if we believe we have a legitimate interest to contact you based on your question or comment.
- Billing Information including name, address, email and credit card information in order to uphold the sale and delivery of the product or service you are purchasing.
Other Information We May Collect
- Transaction Data, which includes details about payments to and from you, when you make a purchase.
- Usage Data, which includes information about how you use our site and advertising we serve on our sites.
- Marketing & Communication Data, which includes your preferences in receiving marketing from us.
- Technical Data, which includes IP address, location data, device and browser information.
What we do with the information we collect
- We may contact you, if you give us clear, affirmative consent to contact you.
- We will contact you to deliver the products or services you have purchased from us.
- We may contact you if we feel you have a legitimate Interest. For example, if you contact us through our contact form and tell us that you struggle to eat healthy, gluten free foods, we may contact you to notify you of an upcoming class or book release on eating healthy or the gluten free lifestyle.
- Process payments and deliver goods purchased.
Submission, Storage and Sharing of Personal Data
As listed above, we may seek personal data including your name, e-mail address, and other contact information, namely when you take actions such as subscribe to our newsletter, join our private forum(s), comment on our blog, and/or purchase our programs, services, or products, or contact us. This information is used to contact you about the program or information for which you have expressed interest. By you providing such information to us, you grant us permission to use and store such information. We, in turn, will use our best efforts to keep such information safe and secure.
Your information is stored through a data management system. Your information can only be accessed by those who help manage that information in order to deliver e-mail or otherwise contact those who would like to receive our correspondence.
There may be an occasion where we may ask for demographic information such as gender or age, etc., to personalize our programs or correspondence, or to distinguish adults from minors, but if you choose not to provide such personally identifiable data and information, you may still use the website, but will not be able to use those services where such information may be required.
We will only retain your information for as long as it is necessary to fulfill the purpose we collected it for, including the purposes of satisfying any legal, accounting or reporting requirements.
Anonymous Data Collection and Use
To maintain our website’s high quality, we may use your IP address to help diagnose problems with our server and to administer the website by identifying which areas of the website are most heavily used, and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially "traffic data" which cannot personally identify you, but is helpful to us for marketing purposes and for improving our services.
Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.
Use of "Cookies"
We may use the standard "cookies" feature of major web browsers. Cookies are small pieces of data stored on your computer that contain information about the user. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our website other than cookies.
Cookies help us learn which areas of our website are useful and which areas need improvement. You may choose to disable cookies through your web browser’s settings. However, disabling this function may diminish your experience on the website and some features may not work as intended.
Cookie information is only used when communicating with users as per their indicated preferences and as needed for service-related communications. Third party content that may be displayed on our site may also contain their own cookies, but we have no access to or control over any information collected by third parties through our website.
Privacy Policies of Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party websites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites, and thus we cannot be held liable for the information on their website or that you voluntarily share with their website. Nonetheless, we seek to protect the integrity of our website and we welcome any feedback about these websites.
General Data Privacy Regulation GDPR (effective May 25th 2018)
As a company that markets its site, contents, products and services on line, we do not target our marketing to the EU or conduct business in the EU in any meaningful way. If the data that you provide to us in the course of your use of our site, services or products is governed by GDPR, we will abide by the relevant portions of the regulation. If you are a resident of the European Economic Area (EEA) or are accessing this site from within the EEA, you have the right to request access to, correction of, deletion of
portability of and restriction of or rejection to processing of your personal data from us. This includes the “right to be forgotten.”
Accessing, Updating & Deleting Your Personal Data
Under GDPR, if you are a resident of the EEA or accessing this site through the EEA, it is your right to:
- Request information regarding how your personal data is being used.
- Request correction of your personal data.
- Erase and receive confirmation of the erasure of your personal data (your “right to be forgotten”).
- Object to our use of your personal data.
- Request redirection of processing of your personal data or restrict processing, if you think your personal data is not accurate.
- Request the transference (“portability”) of your data without hindrance.
- Withdraw consent of use of your data at any time. If you withdraw your consent, we may not be able to fulfill certain products or services to you. We will advise you at the time of your with drawl, if that is the case.
- Lodge a complaint with a Data Protection Authority, if you feel we are using your data unlawfully.
We aim to keep the personal information that you share with us confidential. Please note that we may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us, our partners, sponsors, investors, or affiliates; (b) protect and defend our rights or property or those of our users; and (c) act as immediately necessary in order to protect the personal safety of our users or the public.
Note that whenever you voluntarily make your personal information available for viewing by third parties online, such as on blogs, message boards, emails, or in chat areas, the information you share also can be seen, collected and used by third parties, and therefore, we cannot be responsible for any unauthorized third party use of such information that you voluntarily share.
To use certain features of the website, you may need a username and password, which you will receive through the website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session.
It is your responsibility to protect your own password from disclosure to others. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information. You are responsible for activities that take place using your password(s) and within your account. If you share your password(s) with anyone, they may be able to obtain access to your personal information at your own risk.
By using our website you agree to enter true and accurate information on the website. If you enter a bogus email address we have the right to immediately inactivate your account.
We will use our best efforts to keep your password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.
Unsubscribe or Opt-Out
You may unsubscribe to our e-newsletters or updates at any time through the unsubscribe link at the footer of all e-mail communications.
We manage e-mail lists through a list management system. Unsubscribing from one list managed by us will not necessarily remove you from all publication email lists. Please note that it may take a few days before your subscription is processed, so it may not appear as if your subscription has been terminated immediately.
If you have questions or are experiencing problems unsubscribing, please contact us at firstname.lastname@example.org.
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.
We have a no spam policy and provide you with the ability to opt-out of our communications by selecting the unsubscribe link at the footer of all e-mails.
We will not sell, rent or share your email address.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. It is our expectation that any child under the age of 13 is using this site with the supervision of their legal guardian.
Under California Law, Residents of California have the right to request in writing from businesses with whom they have an established relationship, (a) a list of categories of personally identifiable information such as name, email address, mailing address, and the type of services provided to the customer that a business has disclosed to private third parties (including affiliates that separate legal entities) during the immediate preceding calendar year of the third parties direct marketing purposes and (b) the names and addresses of all such third parties. To make a request for this information, contact Joan Bender at email@example.com.
Assignment of Rights
In the event of an assignment, sale, joint venture, or other transfer of some or all of our assets, you agree we can assign, sell, license or transfer any information that you have provided to us.
Notification of Changes
If you have any questions, please contact us at firstname.lastname@example.org.
Policy updated, June 2018